Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: October 7, 2025

1. Information We Collect

Personal Information

  • Name, email address, and contact information
  • Educational institution details and role
  • Usage data and platform interactions

Technical Information

  • IP addresses and device information
  • Browser type and operating system
  • Cookies and similar tracking technologies

2. How We Use Your Information

Service Delivery

  • Provide and maintain our EdTech solutions
  • Process transactions and manage accounts
  • Offer customer support and technical assistance

Communication

  • Send important service updates and notifications
  • Respond to inquiries and support requests
  • Provide educational content and resources

Improvement

  • Analyze usage patterns to enhance our services
  • Develop new features and functionality
  • Conduct research and analytics

Legal Compliance

  • Comply with applicable laws and regulations
  • Protect against fraud and security threats
  • Enforce our terms of service

3. Information Sharing and Disclosure

Important Notice

We do not sell, trade, or rent your personal information to third parties for commercial purposes.

We may share your information only in the following limited circumstances:

Service Providers

With trusted third-party vendors who help us operate our platform, such as hosting providers, payment processors, and analytics services.

Legal Requirements

When required by law, court order, or government regulation, or to protect our legal rights and the safety of our users.

Business Transfers

In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections in place.

Consent

With your explicit consent or at your direction for specific purposes you have authorized.

4. Data Security

Security Commitment

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

Technical Safeguards

  • SSL/TLS encryption for data transmission
  • Encrypted data storage
  • Regular security audits and testing
  • Secure development practices

Administrative Controls

  • Access controls and authentication
  • Employee background checks
  • Privacy training for staff
  • Incident response procedures

5. Your Privacy Rights

You have certain rights regarding your personal information. Depending on your location, these may include:

👁️

Access

Request copies of your personal information

✏️

Correction

Update or correct inaccurate information

🗑️

Deletion

Request deletion of your personal data

📦

Portability

Receive your data in a portable format

⏸️

Restriction

Limit how we process your information

🚫

Objection

Object to certain processing activities

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

Note: Some requests may be subject to verification requirements and legal limitations.

6. Contact Us

Get in Touch

If you have questions about this Privacy Policy or want to exercise your privacy rights, we're here to help.

Email
mani@lernezy.com
Address
B88, Sector 2
Noida, UP-201301

Response Time

General Inquiries24-48 hours
Privacy RequestsWithin 30 days
Urgent Security IssuesWithin 24 hours